Shipping policy

Shipping Policy

Thank you for shopping with us. We aim to deliver your order promptly and efficiently.

Shipping Destinations: We currently ship to addresses within the United Kingdom (Excluding Channels Islands).

Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Methods and Delivery Times:

  • Standard Shipping: 3-5 business days

  • Express Shipping: 1-2 business days

Shipping Costs: Standard shipping is Free and Express Shipping is charged at £4.99.

Tracking: Once your order has shipped, you will receive a tracking number via email.

Customs, Duties, and Taxes: For shipments within the UK, all applicable taxes (including VAT) are included in the price at checkout.

Lost or Damaged Items: If your order is lost or arrives damaged, please contact us within 7 days of delivery so we can assist you.

Returns: Please refer to our Return Policy for information on returns and exchanges.